FAQ
Frequently Asked Questions
On this page you can find relevant questions that we answer about our company and products.
Shipping
Our standard products will be delivered in 1-3 working days. You will receive a track & trace by email.
Larger products like Desks and Office Chairs have longer delivery time of 2-6 working days. This special delivery generally takes place on Wednesdays.
Yes, you will receive a Tracking ID by email. Please note that it depends on the carrier.
Special delivery with Desks or Chairs will be provided on Tuesday evening.
We have free delivery from €75+ orders. We charge a minimal shipping cost of €5.85 for order with lower order value.
We currently only ship to the Netherlands and Belgium. You can contact our customer support for any special request outside of this area.
Returns
We offer a try-out for 14 days after the product has been delivered.
If for any reason you wish to return the product, then please make sure that:
- Product is undamaged
- Packaging is original and undamaged
- Product is fully disassembled
Just contact our customer support for the return process.
You can request the return within 14 days after delivery and you can test the products during this 14-days time.
We offer a special return policy for our desks and chairs. You can contact our support team to request the return.
We come to pick up the desk or chair at your shipping adres, free of charge.
Please make sure the following:
- Product is undamaged
- Packaging is original and undamaged
- Product is fully disassembled
Just contact our support team with:
- Order number
- Reason of return
- Confirmation of undamaged product and packaging
We accept returns for opened or used products as long as they are in their original condition and packaging. You have to request for the return within 14-days after delivery.
Refunds are typically processed within 5-10 business days after we receive the returned product. However, it may take longer depending on the payment method used and the bank processing time.
Please notify us immediately when you see damage on the cartons when being received. You can send us a picture before opening the box.
If the product is damaged then we will swap the products for a new product.
Products and services
Our company sells a variety of office furniture, including standing desks, ergonomic chairs, monitor arms, accessories for workspaces, wobble stools, cable management, and laptop stands, and other products to improve your workplace ergonomics.
We have a wide selection of ergonomic chairs that are designed to promote good posture and reduce back pain. Our chairs come in different sizes, styles, and colors, and feature adjustable seat height and backrests.
We offer assembly services only for office interior projects that have duo desks.
For other products, we provide detailed assembly instructions and support to help our customers with the process.
Please contact us to discuss your project needs.
Yes, for larger office interior projects, we can offer color swatches of our table tops. Please contact us for these kinds of requests.
We offer a range of monitor arms that are designed to enhance comfort and productivity. Our arms come in different styles and sizes, with features such as adjustable height, tilt, and swivel.
Workplace health and safety compliance
Ergonomics is the science of designing the workplace and products to fit the capabilities and limitations of the human body.
Proper ergonomics is important in the workplace to prevent musculoskeletal disorders and increase productivity and comfort.
Read here all the benefits of ergonomics and using a standing desk.
Standing desks should comply with the NEN EN 527 standard, which outlines the safety, strength, and durability requirements for office furniture.
Additionally, the Dutch NPR 1813 guideline for standing desks provides recommendations for the minimum and maximum height and depth of the desk to ensure proper posture and comfort.
Ergonomic office chairs should comply with the NEN EN-1335 standard, which sets requirements for the dimensions, strength, and adjustability of chairs to ensure comfort and safety. This includes adjustable seat height, backrest angle, and lumbar support.
es, our online office furniture store sells standing desks, ergonomic chairs, and other accessories that meet or exceed the NEN EN 527 and NEN EN-1335 standards, as well as the NPR 1813 guideline for standing desks.
Check out the product details to discover which product can comply to which standards.
Yes, proper ergonomics in the workplace can help prevent musculoskeletal disorders such as back pain, neck strain, and carpal tunnel syndrome, which can lead to lost productivity and increased healthcare costs. By designing workspaces and products to fit the human body, employers can create a healthier, more comfortable, and more productive workplace.
Yes, our PRO edition standing desks comply to the ergonomic standards of NEN EN 527 and NPR 1813 to make sure it is healthy for all users.